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Privacy Policy

Company ALLPROS.PRO (hereinafter referred to as AllPros) is committed to protecting your privacy. We have established this statement as a testament to our commitment to your privacy. This privacy statement applies solely to the family of websites ALLPROS.PRO.

The present Privacy Policy relates to the use of any personal information you provide to us through AllPros websites and its partner websites (where this policy appears in relation to the collection of information).

Please send us your questions in relation to this statement or the website via email.

By accepting the Privacy policy and the Terms of use during registration or the sending of information, you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. This Privacy Policy is effective upon acceptance for new users, but in any case it is effective since June 28, 2014.

Collection of personal information

Any user may browse our website without revealing any personally identifiable information.

However, should you wish to contact an service provider, we will require you to provide some personal information.

Should you wish to advertise your services, we will require you to provide some personal information.

By providing personal information, you are consenting to the transfer and storage of that information on our servers.

We may collect and store the following personal information:

  • your name, email address, postal address, telephone numbers, and (depending on the service used) your business information, financial information, such as credit / payment card details or bank account numbers;
  • transaction information based on your activities on this website;
  • information that you disclose in any forum or AllPros group, feedback, correspondence via our websites, and correspondence sent to us;
  • other information from your interaction with our websites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
  • supplemental information from third parties (for example, if you incur a debt to AllPros, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law; or if the information you provide cannot be verified, we may ask you to send us additional information, or to answer additional questions online to help verify your information).

How we use your information

The primary reason we collect your personal information is to improve the services we deliver to you through our websites. By registering or sending an enquiry through one of our websites, you agree that we may use your personal information to:

  • provide the services and customer support on your request;
  • connect you with relevant parties;
  • pass some or all of your contact details to the professional along with any message you have typed (if you are a client). This allows the professional to contact you in order to pursue a possible use of services;
  • implement your goals where you have given us permission to do so (if you are a professional);
  • resolve disputes, collect fees and troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce our terms and conditions;
  • customise, measure and improve our services, conduct internal market research, provide content and advertising;
  • tell you about other AllPros websites, products and services, target marketing, send you service updates, and promotional offers based on your communication preferences.

Disclosure of your information

We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that an ad or other content infringes the rights of other persons, or protect anyone's rights, property, or safety.

We may also share your personal information in the following cases:

  • when you request additional information from service providers.

The information a user includes within the groups or forums provided on the website is publicly available to other users of the website. Please be aware that any personal information you elect to provide in a public forum or a group may be used to send you unsolicited messages; we are not responsible for the personal information a user elects to disclose within their public profile, or in the private messages that users are engaged in on the website.

We post feedbacks on the website obtained from users. These feedbacks may include name, city and status of the user. We obtain permission from our users prior to posting their feedbacks on the website. We are not responsible for any personal information a user selects to include in their feedbacks.

When you elect to email a friend about the website or a particular service provider, we request the third party's email address to send this onetime email. We do not share this information with any third parties for their promotional purposes and only store the information to monitor the effectiveness of our referral program.

We may share your personal information with our service providers where necessary. We use the services of a payment processor to fulfil payment for services purchased on the website.

Leagal disclosure

In certain circumstances, we may be legally required to disclose information collected on the website to law enforcement, government agencies or other third parties. We reserve the right to disclose information to our service providers and to law enforcement or government agencies where a formal request such as in response to a court order, subpoena or judicial proceeding is made. Where we believe in good faith that disclosure of information is necessary to prevent imminent physical or financial harm, or loss, or in protecting against illegal activity on the site, we reserve to disclose information.

Should the company undergo the merger, acquisition or sale of some or all of its assets, your personal information may likely be a part of the transferred assets. In such an event, your personal information on the website, would be governed by this privacy statement; any changes to the privacy practices governing your information as a result of transfer would be relayed to you by means of a prominent notice on the website, or by email.

Using information from AllPros

In certain cases, (where you are receiving contact details of clients interested in your services), you must comply with data protection laws, and give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

You agree to use AllPros user information only for:

  • AllPros transaction-related purposes that are not unsolicited commercial messages;
  • using the services offered through AllPros;
  • other purposes that the user chooses.

Marketing

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. Where you explicitly express your consent at the point of collection to receive offers from third party partners or affiliates, we shall pass your information to these third parties to provide you with the information you have chosen to receive.

You will receive email marketing communications from us throughout the duration of your relationship with AllPros. Each marketing communication has a link to unsubscribe from it. Please note that we reserve the right to send all website users notifications and administrative emails where necessary which are considered a part of the service. Given that these messages aren't promotional in nature, you will be unable to opt-out of them.

Cookies

A cookie is a small text file written to your hard drive when you visit a website that contains small volume information. Cookies are sent back to the original site at each subsequent visit, or at another site that recognizes these cookies.

Spam, spyware or spoofing

We and our users do not tolerate spam. Make sure to set your email preferences so we can communicate with you, as you prefer. To report spam or spoof emails, please contact us using the contact information provided in the Contact us section of this privacy statement.

You may not use our communication tools to send spam or otherwise send content that would breach our Terms and Conditions. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content. We may also store these messages for back up purposes only.

Account protection on the website

Your password is the key to your account on the website. Make sure this is stored safely. Use unique numbers, letters and special characters, and do not disclose your password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify us and change your password.

Accessing, reviewing and changing your personal information

You can view and amend your personal information at any time by logging in to your account online. You must promptly update your personal information if it changes or is inaccurate.

If at any time you wish to close your account, please contact customer services and instruct us to do so. We will process your request as soon as we can.

In order to maintain the purity of the database, we regularly clear our data. In this case, if you have not used the website for the past two years, we will close your account and stop contacting you.

We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms and Conditions, and take other actions otherwise permitted by law.

Security

Your information is stored on our servers. We treat data as an asset that must be protected and use a variety of tools (including encryption) to protect your personal information against unauthorized access and disclosure. However, no method of security is 100% effective and while we take every measure to protect your personal information, we make no guarantees of its absolute security.

We employ the use of SSL encryption during the transmission of sensitive data across the website.

Third parties

Except as included in this Privacy Policy, this document addresses only the use and disclosure of information we collect from you. If you disclose your information to other people, whether they are clients or professionals on our websites or other websites throughout the Internet, different rules may apply to their use or disclosure of information that you provide to them. AllPros does not control the privacy policies of third parties, and you must obey the privacy policies of those third parties where required.

We advise you to ask questions before you disclose your personal information to third parties.

General

We may change this Privacy policy at any time by posting the amended terms on this website. Any changes in the terms will become effective 30 days after their posting. Meanwhile, we will provide notice to you via your account or email about any significant changes introduced into the website.

Contact us

If our help pages do not give you the answer to your question regarding Privacy policy, please contact us using email or in writing to: Chemin de la Chapelle 11, 3960 Loc, Switzerland.

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